Returns

Every piece of art I create carries a piece of my heart and heritage. I hope that when you receive it, you feel that connection too. But I understand that sometimes, it might not be the perfect fit for your space. If for any reason you find that the artwork isn’t quite what you expected, you have up to 120 days from receipt to return it for a full refund.

Returning your artwork is designed to be as smooth as possible. We won’t ask for reasons, but if you have feedback, it would be greatly appreciated to help us improve. Whether it’s a change in décor or just a change of heart, you can send it back with ease. Your peace of mind is important to us.

Officially, once we receive the returned artwork, we’ll process your refund via the original payment method used at checkout. You just need to cover the return postage. If you prefer a store credit, we’ll include the total cost of the artwork plus your return postage upon receiving a copy of your postage receipt.

If you need assistance with your return, reach out to me, and I’ll be happy to help.

Dispatch

When you place an order, we get right to work on sending your new piece of art to you. If possible, we’ll dispatch your order the same day, or the next business day at the latest. You’ll receive an email confirmation with tracking details once your artwork is on its way.

Domestic Deliveries

For our friends across Australia, we use Australia Post for most deliveries and a courier service for larger parcels. Express Australia Post delivery is also available, with tracking and signature on delivery.

For larger works, we’ll use a destination-specific courier, ensuring your artwork arrives safely with tracking and signature confirmation.

International Deliveries

We believe that the beauty of Australian Indigenous art should be shared worldwide. We use Australia Post for international deliveries, and for large parcels, we turn to reliable courier services.

Standard International Delivery includes tracking and signature on delivery. Express International Australia Post is available, also with tracking and signature.

Please be aware of customs clearance or import taxes applicable to your country.

Delivery Times

Delivery times vary based on your location. For an estimate, please use this Australia Post link and enter our dispatch postcode: 2793.

Thank you for bringing a piece of Indigenous culture into your home. If you have any questions or need assistance, feel free to get in touch using the contact details in the footer.